The Police Can’t Help You…

authorScott Pantall | July 26, 2009

…If they don’t know where you are!

In the 4 hours I’ve been at work tonight I have given 3 geography lessons on 911 to people who were calling from THEIR OWN HOMES!

Here was the jist of one of the calls..


ME: 911. Where is your emergency?

CALLER: The people in the apartment above me have their TV or stereo turned up too loud. (I’ve learned that people usually ignore whatever I say when I answer the phone.)

ME: Ok. What is your address?

CALLER: I live in 204. They’re right above me so I think it’s 304.

ME: Ok. What is the address that you are at? (If you have to ask someone the same question twice, it’s better to use different words so they don’t ignore you.)

CALLER: Grand avenue. Apartment 204.

ME: Ok…… You’re on Grand. What is the ADDRESS there? (There are at least 6 apartment buildings on Grand in our small city.)

CALLER: Well, they’re above me, so I’m pretty sure it’s on the 3rd floor and it’s really annoying and-

ME: What. Is. Your. ADDRESS? If I sent you a letter, what is the ADDRESS would I write on the envelope?!

CALLER: Oh…I just moved here…. Lemme see… Oh, it’s (blah blah address).


Now, I understand that if you’re somewhere other than your home you probably don’t know the address, but when you call 911 WE NEED YOU TO TELL US WHERE YOU ARE! Addresses are great. Intersections help. Use landmarks, business names (except Starbucks, there’s too many), latitude and longitude. Find something unique and big and describe it. If you want someone who drives a vehicle with red and blue flashy lights on it to come help you, we need YOUR HELP first to find out where you are. We can guess if we absolutely have to and we’re pretty good at it, but we get there quicker with your help.

This Public Service Announcement has been brought to you in part by people who ANNOY THE HELL OUT OF ME! Thank you.

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Police: The Unwitting Victims of Racism

authorScott Pantall | July 24, 2009

I just have to throw my two cents in on this story. Here’s the summary: Police get called because a neighbor sees what looks like 2 black males attempting to break into the front door of a residence. When police get there, they contact a black male who is inside the residence. The male refuses to cooperate with police and proceeds to call the officer racist. The male finally, begrudgingly, gives the officer his ID. The officers are satisfied that he lives there and go to leave. The male continues to berate the officers. The officers arrest the male on a Disorderly Conduct charge.

There are very few things that really get me fuming. One of those things is racism. Racism is something to take very seriously. Racism is not an excuse to get what you want. Pulling the “race card”, or blaming someone of acting racist without reason, is a sure way to cause people to trivialize reports of racism.

Police officers get put in these situations a lot. A concerned citizen calls the police because they see someone who is a minority doing something suspicious. There are 3 possible reasons for this call:

  1. The person who is a minority really is doing something suspicious and possibly illegal.
  2. The concerned citizen misinterpreted what they saw.
  3. The concerned citizen is a racist bastard who doesn’t like having those [insert-racist-term-here]s in their neighborhood.

Race card throwers love to blame the police for reasons 2 and 3, because now the police have contacted a person who is a minority for “no reason other than their race”, conveniently forgetting that the officers were responding to something that was called in. The best way to deal with this is not to berate the officer for being racist without provocation. If you’re not doing anything illegal just talk with the officer with the same respect you expect to receive.

Working as a dispatcher for a police department, I am aware how easy it is for some people to assume the worst about the police. Which is why I hate calls like this:

ME: 911, where is your emergency?
CALLER: You need to send a patrol car to (address), now!
ME: Ok. What is going on?
CALLER: There’s 4 black kids walking down the street and they just passed my house.
ME: …..Ok. Why do you need the police?
CALLER: Um….I…uh…I think they’re trying to break into cars. Just get over here!
Caller hangs up.
ME (In my head): You racist asshole!!

Here’s the rub though. I can’t just ignore the caller because I think they’re racist. I still have to send an officer out to investigate. What if the caller saw something they didn’t tell me? What if the caller just wasn’t able to articulate what they saw? But now I’ve just put my officer in a situation where it could appear they are contacting the black kids just because of their race. It sucks. I don’t like it. But there’s not much I can do.

I just really wish people would realize that an officer’s first priority is going to be to investigate the situation with the information they have. The officer does not show up just to arrest the minority.

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Yawn, Blink …. Oh Hi!

authorScott Pantall | July 21, 2009

After a long stretch of ignoring my blog, I’ve finally decided to get back on the wagon. I feel like I did when I was a kid and I found that toy that I really liked, but for some reason left in the bottom of my toy box for months. My blog is like my old GI Joes with their rubber banded torsos. This is not the best comparison I’ve ever made.

So why, oh why did I neglect my blog? I blame….. my wife! I have one of those now. That’s what wives are for, right?

“Why don’t you come to the bar anymore?”

“The wife”

“How come you’re always doing yard work?”

“The wife”

“How did you get that limp?”

“The wife”

“What did you do last night?”

….

In all honesty though, having a wife is great. It’s much easier to say than long-term-girlfriend-mother-of-my-child-all-around-great-gal-that-I-love. She probably wouldn’t care if I went to bar with friends or neglected the yard work. She also has nothing to do with me neglecting my blog. I love my wife!

I’ve tweaked a couple things visually on my website. I’ve also found a purpose for my blog: I’m going to start my own business! Why does this give my blog purpose? I’ll get to use it as a sounding board for my ideas, to facilitate answers from those who know more about entrepreneurship than I do, and to hopefully help others who, like me, are starting down the unlit path of starting a business for the first time. Because that’s what it feels like to me:

Becoming a first-time entrepreneur is like walking down a dark, unlit path with no idea where it’s heading or what obstacles are in the way. You can ask for advice. You can gather as much information as possible. But it’s still up to you to take those steps that lead down that unknown path.

Long Dark Path

Don’t worry too much though. My new purpose won’t completely rid this blog of the randomness and pointlessness that is me.

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